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Churn Rate Calculator

Measure customer churn, retention, net customer growth, and MRR churn so you can see whether losses are being offset by new customers or expansion revenue.

This tool uses a simple subscription model: customer churn = lost customers ÷ starting customers, gross MRR churn = churned MRR ÷ starting MRR, and net MRR churn = (churned MRR - expansion MRR) ÷ starting MRR.

Customer Churn

0.00%

Retention Rate

0.00%

Ending Customers

0

Net Customer Growth

0.00%

Gross MRR Churn

0.00%

Net MRR Churn

0.00%

Ending MRR

$0.00

MRR Retained

0.00%

Interpretation

Enter valid values to calculate churn, retention, and MRR movement.

Ready.